Privacy Policy
Privacy Policy for Dig Deep Fitness Effective Date: 1st of January 2024 Dig Deep Fitness is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. 1. Information We Collect We may collect the following types of information when you interact with us: Personal Information: Your name, email address, phone number, date of birth, and any other details you provide when signing up for services, newsletters, or contacting us. Health Information: Relevant health and fitness details, including injuries or medical conditions, to tailor our fitness services to your needs. Payment Information: If applicable, your billing address, payment details, and transaction history. Technical Data: Information collected automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. 2. How We Use Your Information We collect and use your information to: Provide and personalise fitness services, programs, and consultations. Respond to your inquiries and customer service requests. Process payments and manage billing. Send promotional material, updates, and offers (only if you’ve opted in to receive them). Improve our website and services through analytics and feedback. 3. Sharing Your Information We will never sell or rent your personal information to third parties. However, we may share your information with: Service Providers: Third parties who assist us in operating our website, processing payments, or delivering services (e.g., booking software or payment gateways). These parties are obligated to keep your information secure. Legal Obligations: Authorities if required by law or to protect our rights, customers, or business. 4. Your Rights You have the right to: Access the personal information we hold about you. Correct any inaccuracies in your personal information. Opt-out of receiving promotional communications by clicking "unsubscribe" in emails or contacting us directly. Request that we delete your personal information, subject to legal or contractual obligations. 5. Data Security We implement robust security measures to protect your personal information from unauthorised access, misuse, or disclosure. While we strive to ensure your data is secure, no system can be completely foolproof, and we encourage you to take precautions to protect your data as well. 6. Cookies and Tracking Technologies Our website may use cookies and similar technologies to: Enhance your browsing experience. Analyse website traffic and user behavior. You can disable cookies through your browser settings, but this may affect the functionality of our website. 7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated. We encourage you to review this policy periodically. 8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Dig Deep Fitness Middleton Grange fease@digdeep.fitness 0438 199 344